Privacy Policy & Data Handling

1. Overview and Scope

troxkolklex ("we", "our", or "the studio") operates the website troxkolklex.online and provides audio/video podcast recording facilities in Toronto, Ontario, Canada. We are committed to safeguarding personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and international privacy frameworks.

2. Information We Collect

We collect information in the following contexts:

• Direct Communications: Information provided when contacting us via email ([email protected]) or telephone (+1 416-555-0149), including your name, email address, show title, and session scheduling requirements.
• Audio & Media Files: Raw audio tracks and visual ISO recordings captured during studio sessions. These files are treated as confidential client intellectual property.
• Technical Server Data: Anonymous web server log entries (IP address, browser type, referral URLs, timestamps) captured strictly for network maintenance and security.

3. Cookies and Google Ads Tag (AW-18439612892)

We deploy the global site tag for Google Ads (AW-18439612892) with Google Consent Mode v2 configured:

• By default on initial page load, all advertising consent parameters (ad_storage, ad_user_data, and ad_personalization) are explicitly set to denied.
• No advertising cookies or marketing tracking are activated unless you explicitly select "Accept All" in our cookie banner.
• If you choose "Decline", your preference is preserved, and marketing cookies remain permanently blocked.
• You can change your consent selection at any time by clearing your browser's local storage for troxkolklex.online.

4. Studio Audio & Video Data Retention

As a studio client, your recorded multitrack stems are temporarily stored on our secure local redundancy NAS for thirty (30) calendar days after your session concludes to provide disaster recovery backups. After 30 days, raw studio files are permanently erased unless a long-term archiving agreement has been executed.

5. Third-Party Sharing

We do not sell, rent, or lease client information, email contacts, or podcast recordings to third parties. Data is only disclosed when legally compelled by lawful Canadian court order or regulatory authority.

6. Contact the Privacy Officer

For inquiries regarding personal data access, correction, or deletion under PIPEDA, please contact:

Privacy Desk — troxkolklex
260 Richmond Street West, Suite 302
Toronto, ON M5V 1W5, Canada
Email: [email protected]
Telephone: +1 (416) 555-0149